Keeping your home clean isn’t just about appearances, it can make everyday life safer, more comfortable, and more enjoyable. For many people living with disability, maintaining a clean home can become difficult without the right support. That’s where NDIS cleaning services through KompleteClean can make a real difference.
Many people don’t realise they may be able to use their NDIS funding for household cleaning, helping reduce out-of-pocket costs while ensuring their home remains clean, hygienic and welcoming to meet their goals.

Who can access KompleteClean
At KompleteClean, our professional cleaning services are available to everyone across metropolitan South Australia. Whether you’re a busy family, a working professional, an older Australian, or simply someone who wants a helping hand around the home, our team is here to deliver reliable, high-quality cleaning services you can trust.
While anyone can book a private cleaning service with KompleteClean, this article focuses specifically on how people with an eligible NDIS plan and goals can access our cleaning services using their funding through KompleteCare.
As a cleaning service proudly backed by KompleteCare, we’re able to support eligible participants who wish to use their NDIS funding to access cleaning services, allowing the cost to come from their plan rather than paying the full private rate out of pocket.
No matter how you choose to access our services, you’ll receive the same friendly, professional cleaners and the high standard of service that KompleteCare has built its reputation on.
Here’s everything you need to know about getting started.

Can I Use My NDIS Funding for Cleaning Services?
If household cleaning is considered a reasonable and necessary support within your NDIS plan, you may be able to use your funding to cover regular cleaning services.
These supports are designed to help participants maintain a safe, healthy and functional home environment, particularly when a disability makes completing everyday household tasks difficult.
Rather than paying privately for cleaning services, eligible participants can have these services funded through their NDIS plan.
Why Choose KompleteClean?
KompleteClean is KompleteCare’s dedicated professional cleaning service, available throughout metropolitan South Australia.
We combine high-quality cleaning with the trusted care, professionalism and reliability that families have come to know from KompleteCare.
Whether you need regular weekly or fortnightly cleaning, assistance with general household tasks, or help maintaining a clean-living environment, our experienced team is here to help.
Best of all, if you’re eligible to access NDIS cleaning services, there’s an easy way to have your cleaning funded through your plan.

Why Do I Need to Become a KompleteCare Client?
Because NDIS supports are delivered through KompleteCare, participants who wish to use their NDIS funding for KompleteClean services first need to become a KompleteCare client.
This allows your cleaning services to be provided under the appropriate NDIS funding arrangements and billed at the applicable NDIS rate.
While KompleteClean also offers private cleaning services, becoming a KompleteCare client means your eligible cleaning services can be claimed through your NDIS funding instead of being paid entirely out of your own pocket.
For many participants, this can provide significant savings while making ongoing household cleaning more accessible.
The Benefits of Using Your NDIS Funding
Choosing to access NDIS cleaning services through KompleteClean offers several advantages, including, reduced out-of-pocket expenses for eligible cleaning services. Professional, reliable cleaners backed by an experienced care provider. A personalised cleaning plan based on your individual needs. Flexible scheduling that works around your lifestyle. Greater independence by helping maintain a safe and comfortable home.
It’s a simple way to make the most of the supports available within your NDIS plan.

What Does the Onboarding Process Look Like?
Getting started is easier than many people expect.
Step 1: Contact Our Friendly Team
Simply get in touch with our onboarding team by:
- Calling (08) 8265 5696
- Completing an online enquiry through the KompleteCare website
- Emailing onboarding@kompletecare.com.au
Our friendly team will discuss the services you’re looking for and answer any questions you may have.
Step 2: We Learn About Your Needs
Once we’ve received your enquiry, one of our Onboarding team members will contact you to gather more information about your situation, your goals and the type of cleaning support you’re looking for.
This helps us ensure we’re providing the right service from the very beginning.
Step 3: Your Home Visit
We’ll arrange a convenient time for one of our experienced Onboarding Coordinators to visit your home.
During this appointment we’ll complete the required paperwork, explain how your services will work, discuss your cleaning preferences and complete an in-home risk assessment.
The risk assessment simply helps us ensure our cleaners can work safely within your home.
This may include discussing whether you have pets and where they’ll be during the service, how our team will access your property, whether you’ll be home during the clean and any other information that helps us deliver your service safely and efficiently.
Step 4: Develop Your Cleaning Care Plan
Everyone’s home is different, which is why we work with you to create a personalised cleaning care plan.
Together we’ll discuss the areas you’d like cleaned, any specific priorities, and how often you’d like your cleaning service.
This ensures every clean is tailored to suit your individual needs.
Step 5: Book Your Services
Once everything is complete, we’ll organise suitable days and times for your cleaning services.
From there, you’re all set! Our professional KompleteClean team will arrive ready to provide reliable, high-quality cleaning that helps keep your home looking its best.

We’re Here to Help
Navigating the NDIS doesn’t have to be complicated.
Our experienced team is here to guide you through every step of the process, from your initial enquiry through to your first clean. We’ll explain everything clearly, answer your questions and make getting started as simple as possible.
If you’re already receiving NDIS funding, or you’re unsure whether you’re eligible for NDIS cleaning services, we’d love to chat about how KompleteClean can support you.
Contact our friendly team today and discover how easy it is to enjoy a cleaner home with support that’s tailored to your needs.